> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.brandsgateway.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to make an exchange for another item?

1. Place an order for a new item/size.
2. Pay for the new order.
3. Request a return for the previous order.
4. Follow the instructions to return a product.

[How to request a return?](/en/article/how-to-request-a-return-55z1wx/)

Once received, we will refund the item's price. 

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Go back to [BrandsGateway](https://brandsgateway.com/).