> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.brandsgateway.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I received an order in my store. What are the next steps?

Once you receive an order through our plugin, it will be **automatically forwarded to your BrandsGateway account**.
After that, you will need to **finalize the order details** by navigating to [BrandsGateway Account](https://brandsgateway.com/my-account/orders/)** → Orders → Edit Order**, where you can **select the shipping and payment method** in order to complete the order processing.


![](https://storage.crisp.chat/users/helpdesk/website/-/5/f/6/6/5f66a2d0953de000/screenshot-2025-11-27-at-15384_nhworr.png)

Once paid for it, we will process your order.



Go back to [BrandsGateway](https://brandsgateway.com/).