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# Understanding the “Remove Out of Stock” feature.

The **“Remove Out of Stock”** feature controls what happens to products on your store when they become unavailable in the BrandsGateway inventory.

When this feature is **enabled**, any product that goes **out of stock in our warehouse will automatically be removed from your store** during the next synchronization. This helps ensure that customers only see **products that are currently available for purchase**.
When the feature is **disabled**, the products will **remain on your website even if they are out of stock**. In this case, the item will simply show as **“Out Of Stock”** on your store, but the product page will still exist.

Many store owners choose to **keep out-of-stock products visible** because they can still generate **SEO traffic and customer interest**, while others prefer to **remove them automatically** to keep the catalog cleaner and avoid customer confusion.

So in summary:
* **Enabled:** Out-of-stock items are automatically removed from your store.
* **Disabled:** Out-of-stock items remain in your store and appear as “Out of stock”

**Important note:** We **do not recommend enabling both “New Products as Draft” and “Remove Out of Stock” at the same time**. If both features are active and a product goes **out of stock**, it will be **removed from your store**, and when it becomes available again, it will be **re-imported as a new product**. In this process, any **manual changes you made to the product title, description, or other fields may be lost**, as the product will be created again from the original catalog data.

Therefore, if you are using your own titles and descriptions, we recommend you unselect ''**Remove Out of Stock” **feature, so once a product goes out of stock and is restocked, the data will remain the same as you updated it.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/f/6/6/5f66a2d0953de000/screenshot-2026-03-09-at-15284_bu7c2t.png)


If you have any other questions, please feel free to contact us via our [support ticket system](https://app.brandsgateway.com/support-tickets/).




