> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.brandsgateway.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why isn’t my tracking number working?

After a shipping label is created, the tracking information is unavailable in the first few hours. Be patient and check your tracking information at a later time. 

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Go back to [BrandsGateway](https://brandsgateway.com/).