Compatibility Check: What does it mean and How to run it?

The compatibility check ensures a proper connection between BrandsGateway (Shopwoo) and your online store, enabling order forwarding and real-time inventory synchronization.

Please navigate to our app/plugin, Settings > Compatibility Check > Run Check.

If you see the Green check mark, then the Compatibility check is successful.

If you receive an Error message, please refer to this article:

https://helpdesk.brandsgateway.com/en/article/compatibility-check-failed-3mrvcx/?bust=1762356189076

Go back to BrandsGateway.

Updated on: 13/03/2026