Question 1

What are your shipping costs?

Accepted Answer

Shipping costs per warehouse location:

||| Shipping costs are subject to change.

For more information, please contact our support team at support@brandsgateway.com

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Question 2

How does dropshipping with BrandsGateway work?

Accepted Answer

Go back to BrandsGateway.

To start using our dropshipping services, it is necessary to purchase a dropshipping subscription.

We provide a fully automated dropshipping service through our seamless integration with Shopify, WooCommerce, Shift4Shop, and Wix. The inventory is updated in real-time synchronization and there is an automated order forwarding. For more information on our integration with the platforms mentioned, please, visit the link below.

How can I connect my website with BrandsGateway?

For custom-built websites, we can generate credentials for Rest API integration. For more information, you can check our REST API documentation at https://nova.shopwoo.com/api/v1/docs . If programmed by a developer, it'll allow automated order forwarding and real-time inventory synchronization.

For marketplaces, you can use our CSV files that get updated every 4 hours.

We provide marketing resources and premium content for our signed-up dropshippers.

How to access our Marketing Resources and Premium Content?

The orders are dispatched to your final customers within 24-48 hours of order placement, and the delivery time is around 3 business days for countries within the EU, and 5-7 business days for countries outside the EU.

Question 3

What happens if the recipient is absent at the time of delivery?

Accepted Answer

Go back to BrandsGateway.

With FedEx, UPS, and DHL, depending on the service chosen, the courier will try 2-3 times to deliver or take the products to a collection point where the recipient can pick up the order. All couriers, in case of non-delivery, leave a notice for the recipient with instructions on how to proceed to collect the package. In case an order is not picked up, the item is returned to us and we deduct 45€ from the refund.

Question 4

How to install BrandsGateway app for Shopify?

Accepted Answer

Go back to BrandsGateway

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BrandsGateway Integration with Shopify

Q: How does dropshipping with BrandsGateway work?

Go back to <a href="https://brandsgateway.com/">BrandsGateway</a>. <hr /> To start using our dropshipping services, it is necessary to purchase a <a href="https://brandsgateway.com/dropshipping/reg/">dropshipping subscription</a>. We provide a fully automated dropshipping service through our seamless integration with Shopify, WooCommerce, Shift4Shop, and Wix. The inventory is updated in real-time synchronization and there is an automated order forwarding. For more information on our integration with the platforms mentioned, please, visit the link below. <a href="/en/article/how-can-i-connect-my-website-with-brandsgateway-7ezpo3/">How can I connect my website with BrandsGateway?</a> For custom-built websites, we can generate credentials for Rest API integration. For more information, you can check our REST API documentation at https://nova.shopwoo.com/api/v1/docs . If programmed by a developer, it'll allow automated order forwarding and real-time inventory synchronization. For marketplaces, you can use our CSV files that get updated every 4 hours. We provide marketing resources and premium content for our signed-up dropshippers. <a href="/en/article/how-to-access-our-marketing-resources-and-premium-content-1r7i3jv/">How to access our Marketing Resources and Premium Content?</a> The orders are dispatched to your final customers within 24-48 hours of order placement, and the delivery time is around 3 business days for countries within the EU, and 5-7 business days for countries outside the EU.

Q: What happens if the recipient is absent at the time of delivery?

Go back to <a href="https://brandsgateway.com/">BrandsGateway</a>. <hr /> With FedEx, UPS, and DHL, depending on the service chosen, the courier will try 2-3 times to deliver or take the products to a collection point where the recipient can pick up the order. All couriers, in case of non-delivery, leave a notice for the recipient with instructions on how to proceed to collect the package. In case an order is not picked up, the item is returned to us and we deduct 45€ from the refund.

Q: Where are your warehouses located?

Go back to <a href="https://brandsgateway.com/">BrandsGateway</a>. <hr /> We have warehouses at several locations across the globe. To emphasize, Michael Kors, COACH, and Tory Burch products are stored in our warehouse the USA, and our sunglasses and watches are stored in the warehouse in Germany. Our most luxury brands such as D&amp;G, Gucci, Versace, Jimmy Choo, and a few other brands are stored in Sweden, while most of the other Italian brands are stored in our warehouses in Italy. For more information please visit our <a href="https://brandsgateway.com/where-we-operate/">'Where we operate'</a> page.

The import to your Shopify store is a simple 3-step process.

Installing BrandsGateway’s app for Shopify
Setting up as dropshipper
Importing our products to your Shopify store
Installing BrandsGateway’s app for Shopify

Search for BrandsGateway App on the Shopify App Market and click on ‘Add App’;

Install the BrandsGateway App;

Select the desired dropshipping package, and click on ‘Activate’;

Click on 'Approve'.

Setting up as dropshipper

Insert your email address and click on 'Validate API';

Set the Currency, Language, and Price Rounding settings for your store;

Select the 'Include Brand To Product Name' feature, if you want the Brand name to be included inside the product name;

![](https://storage.crisp.chat/users/helpdesk/website

Question 5

Where are your warehouses located?

Accepted Answer

Go back to BrandsGateway.

We have warehouses at several locations across the globe. To emphasize, Michael Kors, COACH, and Tory Burch products are stored in our warehouse the USA, and our sunglasses and watches are stored in the warehouse in Germany. Our most luxury brands such as D&G, Gucci, Versace, Jimmy Choo, and a few other brands are stored in Sweden, while most of the other Italian brands are stored in our warehouses in Italy.

For more information please visit our 'Where we operate' page.

Question 6

How can I sell your products on Amazon/eBay?

Accepted Answer

You can sell BrandsGateway’s products via Amazon or eBay plugin of Shopify, Shift4Shop, Wix, or WooCommerce. The inventory is updated automatically and there's an automated order forwarding. We don't have an automated solution for Amazon or eBay directly. There's a CSV file that gets updated every 4 hours but there’s no order forwarding or inventory update.

Go back to BrandsGateway.

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