Q: What are your shipping costs?

Question 1

What are your shipping costs?

Accepted Answer

Question 2

Where are your products stored?

Accepted Answer

We have warehouses at several locations across the globe. To emphasize, Michael Kors products are stored in our warehouse in Minnesota and Florida, USA, our sunglasses and watches are stored in the warehouse in Germany. The products from D&G and a few other brands are stored in Jonkoping, Sweden, while most of the other Italian brands are stored in our warehouse in Italy. For more information please visit our “Where we operate” page: https://brandsgateway.com/where-we-operate/

Question 3

What are the costs of dropshipping with BrandsGateway?

Accepted Answer

We offer 3 main dropshipping packages that you can learn more about on https://brandsgateway.com/dropshipping/. Order fees are composed of wholesale prices + shipping costs. You can check detailed shipping cost information by reading Article 5 on https://brandsgateway.com/terms-conditions/.

Question 4

What happens if a parcel gets stopped at customs?

Accepted Answer

We provide all the necessary documentation for customs, however, customs fees, if there are any, should be paid by the final customer receiving the goods.

Question 5

How much time does the delivery take?

Accepted Answer

The delivery time depends on the location. It takes 24-48 hours to dispatch the package, and 3-5 business days within the EU, or 5-7 business days outside the EU to deliver it.

Question 6

How can I  sell your products on Amazon/eBay?

Accepted Answer

You can sell BrandsGateway’s products via Amazon or eBay plugin of Shopify, Shift4Shop, Wix, WooCommerce - the inventory is updated automatically and there's an automated order forwarding. We don't have an automated solution for Amazon or eBay directly. There's a CSV file that gets updated every 4 hours but there’s no order forwarding or inventory update.

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