Q: How does dropshipping with BrandsGateway work?

Go back to <a href="https://brandsgateway.com/">BrandsGateway</a>. <hr /> To start using our dropshipping services, it is necessary to purchase a <a href="https://brandsgateway.com/dropshipping/reg/">dropshipping subscription</a>. We provide a fully automated dropshipping service through our seamless integration with Shopify, WooCommerce, Shift4Shop, and Wix. The inventory is updated in real-time synchronization and there is an automated order forwarding. For more information on our integration with the platforms mentioned, please, visit the link below. <a href="/en/article/how-can-i-connect-my-website-with-brandsgateway-7ezpo3/">How can I connect my website with BrandsGateway?</a> For custom-built websites, we can generate credentials for Rest API integration. For more information, you can check our REST API documentation at https://nova.shopwoo.com/api/v1/docs . If programmed by a developer, it'll allow automated order forwarding and real-time inventory synchronization. For marketplaces, you can use our CSV files that get updated every 4 hours. We provide marketing resources and premium content for our signed-up dropshippers. <a href="/en/article/how-to-access-our-marketing-resources-and-premium-content-1r7i3jv/">How to access our Marketing Resources and Premium Content?</a> The orders are dispatched to your final customers within 24-48 hours of order placement, and the delivery time is around 3 business days for countries within the EU, and 5-7 business days for countries outside the EU.

Q: What happens if the recipient is absent at the time of delivery?

Go back to <a href="https://brandsgateway.com/">BrandsGateway</a>. <hr /> With FedEx, UPS, and DHL, depending on the service chosen, the courier will try 2-3 times to deliver or take the products to a collection point where the recipient can pick up the order. All couriers, in case of non-delivery, leave a notice for the recipient with instructions on how to proceed to collect the package. In case an order is not picked up, the item is returned to us and we deduct 45€ from the refund.

Q: Do you add your company name on the package or an invoice inside?

Go back to <a href="https://brandsgateway.com/">BrandsGateway</a>. <hr /> Your customers will receive the parcel with our warehouse location and your name/company name on the shipping label. The products are packed in their original packaging and then placed into a standard box from the freighter company. The invoice is uploaded electronically. <img src="https://storage.crisp.chat/users/helpdesk/website/5f66a2d0953de000/whatsapp-image-2021-06-07-at-1_1mi7euk.jpeg" alt="" /> <img src="https://storage.crisp.chat/users/helpdesk/website/5f66a2d0953de000/whatsapp-image-2021-06-07-at-1_4l9euv.jpeg" alt="" /> <img src="https://storage.crisp.chat/users/helpdesk/website/5f66a2d0953de000/whatsapp-image-2021-06-07-at-1_k0tbo2.jpeg" alt="" /> <img src="https://storage.crisp.chat/users/helpdesk/website/5f66a2d0953de000/whatsapp-image-2021-06-07-at-1_1bx2xvz.jpeg" alt="" />

Question 1

What are your shipping costs?

Accepted Answer

Shipping costs per warehouse location:

||| Shipping costs are subject to change.

For more information, please contact our support team at support@brandsgateway.com

Go back to BrandsGateway.

Question 2

How does dropshipping with BrandsGateway work?

Accepted Answer

Go back to BrandsGateway.

To start using our dropshipping services, it is necessary to purchase a dropshipping subscription.

We provide a fully automated dropshipping service through our seamless integration with Shopify, WooCommerce, Shift4Shop, and Wix. The inventory is updated in real-time synchronization and there is an automated order forwarding. For more information on our integration with the platforms mentioned, please, visit the link below.

How can I connect my website with BrandsGateway?

For custom-built websites, we can generate credentials for Rest API integration. For more information, you can check our REST API documentation at https://nova.shopwoo.com/api/v1/docs . If programmed by a developer, it'll allow automated order forwarding and real-time inventory synchronization.

For marketplaces, you can use our CSV files that get updated every 4 hours.

We provide marketing resources and premium content for our signed-up dropshippers.

How to access our Marketing Resources and Premium Content?

The orders are dispatched to your final customers within 24-48 hours of order placement, and the delivery time is around 3 business days for countries within the EU, and 5-7 business days for countries outside the EU.

Question 3

Where are your products stored?

Accepted Answer

We have warehouses at several locations across the globe. To emphasize, Michael Kors, COACH, and Tory Burch products are stored in our warehouses in Minnesota and Florida, the USA, and our sunglasses and watches are stored in the warehouse in Germany. Our most luxury brands such as D&G, Gucci, Versace, Jimmy Choo, and a few other brands are stored in Sweden - Jonkoping, while most of the other Italian brands are stored in our warehouses in Italy.

For more information please visit our 'Where we operate' page.

Question 4

What happens if the recipient is absent at the time of delivery?

Accepted Answer

Go back to BrandsGateway.

With FedEx, UPS, and DHL, depending on the service chosen, the courier will try 2-3 times to deliver or take the products to a collection point where the recipient can pick up the order. All couriers, in case of non-delivery, leave a notice for the recipient with instructions on how to proceed to collect the package. In case an order is not picked up, the item is returned to us and we deduct 45€ from the refund.

Question 5

How can I sell your products on Amazon/eBay?

Accepted Answer

You can sell BrandsGateway’s products via Amazon or eBay plugin of Shopify, Shift4Shop, Wix, or WooCommerce. The inventory is updated automatically and there's an automated order forwarding. We don't have an automated solution for Amazon or eBay directly. There's a CSV file that gets updated every 4 hours but there’s no order forwarding or inventory update.

Go back to BrandsGateway.

Question 6

Do you add your company name on the package or an invoice inside?

Accepted Answer

Go back to BrandsGateway.

Your customers will receive the parcel with our warehouse location and your name/company name on the shipping label. The products are packed in their original packaging and then placed into a standard box from the freighter company. The invoice is uploaded electronically.

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