• How does dropshipping with BrandsGateway work?

  Go back to BrandsGateway. To start using our dropshipping services, it is necessary to purchase a dropshipping subscription. We provide a fully automated dropshipping service through our seamless integration with Shopify, WooCommerce, Shift4Shop, BigCommerce, and Wix. The inventory is updated in real-time synchronization and there is an automated order forwarding. For more information on our integration with thePopular

• What are the costs of dropshipping with BrandsGateway?

  We offer 2 main dropshipping packages that you can learn more about at https://brandsgateway.com/pricing/ Order fees are composed of wholesale prices + shipping costs. Go back to BrandsGateway.Popular

• Do you add your company name on the package or an invoice inside?

  Go back to BrandsGateway. Your customers will receive the parcel with our warehouse location and your name/company name on the shipping label. The products are packed in their original packaging and then placed into a standard box from the freighter company. The invoice is uploaded electronically. (https://storage.crisp.chat/users/helpdeskPopular

• How can I sell your products on Amazon/eBay?

  You can sell BrandsGateway’s products via Amazon or eBay plugin of Shopify, Shift4Shop, Wix, BigCommerce, or WooCommerce. The inventory is updated automatically and there's an automated order forwarding. We don't have an automated solution for Amazon or eBay directly. There's a CSV file that gets updated every 4 hours but there’s no order forwarding or inventory update. Go back to BrandsGateway.Popular

• How to purchase a dropshipping order?

  Go back to BrandsGateway. If the order is being forwarded through our plugin, you need to finalize the order by paying for it. You can find your orders on your BrandsGateway Account Orders. Please note that, we suggest finalizing your purchase as soon as possible since it’s rare that we restock the same item. Search our selection of unique SKU's on BrandsGateway (httpPopular

• How to access the Marketing Resources?

  Go back to BrandsGateway. Note: The Marketing Resources and Premium Content are available only for signed-up dropshippers. You can find our Marketing Resources and Premium Content on your BrandsGateway Account, under the Dropshipping field. Our dropshippers have access to SEO and Facebook Ads Guide. We also provide social media pics pack on Figma plaSome readers

• Do Amazon and eBay accept your products?

  Yes, we provide a reseller certificate that proves the authenticity of the products we sell. Amazon requires an invoice for at least 10 products per brand which we will provide for you. Please, note that 20% of our products don’t have EAN numbers, as those are older models. Go back to BrandsGateway.Some readers

• Should I import all the items or focus on certain categories?

  Our best-selling categories are bags, sunglasses, and women’s clothing. If you aren’t sure about your target audience yet, we advise importing all the products. Go back to BrandsGateway.Some readers

• How to avoid getting banned on Facebook and Google while Dropshipping?

  Go back to BrandsGateway. Trying not to get banned by Facebook or Google is never 100% avoidable. Most marketers have at one point been banned when running ads on these platforms. However, we will try to give you some pointers on how to avoid it in the best way possible. Read the Advertising Policies on the platforms you're going to advertise on It is very important that you read the policies on each platform as they may differ from each other and they cSome readers

• How can I cancel my subscription?

  You can cancel your subscription at any moment. Please, contact our Customer Success team by opening a Support Ticket and follow the instructions provided. *Please include the email address connected to your BrandsGateway Account and website domain name. Please, note that we don’t offer any refunds on the subscription fee. By subscribing to our dropshipping services, you agree to our Terms & Conditions (https://brandsgateway.com/terms-conditioSome readers

• Do you have a solution for custom-built websites?

  For custom-built websites, we can generate credentials for Rest API integration. For more information, you can check our REST API documentation at https://nova.shopwoo.com/api/v1/docs . If programmed by a developer, it will allow automated order forwarding and real-time inventory synchronization. Go back to BrandsGateway.Few readers

• Do you have integration with Shopify, Wix, Shift4Shop, BigCommerce, or WooCommerce-built websites?

  Yes, we have an automated solution - a plugin for these platforms. For more information on the integration with the platforms, please visit the link below. How can I connect my website with BrandsGateway? Go back to BrandsGateway.Few readers

• Is there a possibility for you to build my website?

  Yes, our partner company LemonDev builds Shopify stores where our collaboration resulted in the creation of 'Liv' – a Shopify theme that is part of the turnkey solution offered by LemonDev and BrandsGateway. Think of 'Liv' as your personal assistant in building an online store on Shopify, the largest eCommerce platform for hosting your online store. So, on one hand, we have BrandsGateway that synchronizes the products impoFew readers

• What are the benefits of the BrandsGateway Dropshiping Service?

  Access to over 10,000 unique luxury fashion products; Over 100+ worldwide fashion brands; Seamless integration with Shopify, WooCommerce, Wix, and Shift4Shop-built websites; Worldwide affordable shipping fees starting from €15 per warehouse order; High-profit margins with a minimum margin requirement of 1.5; Receiving the same discounted prices as bulk buyers; 5-star rated customer service experience; Real-time inventory synchronization; Dedicated Account manager; No minimumFew readers

• How much can I earn with BrandsGateway?

  Go back to BrandsGateway. It depends on several factors, for example, your store SEO rank. Our most successful dropshippers are earning upwards of €20,000 per month. You can read their success stories here.Few readers

• How do I pay for dropship orders sent via APIs and plugins?

  There are two ways to pay for an order sent via APIs or plugins. Fro automatically forwarded orders through the plugin, you need to finalize the order by paying for it inside your BrandsGateway Account under the Orders section. How to purchase a dropshipping order? If there isn't automated order forwarding, search for the product SKU or ‘TFew readers

• Are there any examples of the websites you have built?

  You can find below our most successful dropshipper's websites built by LemonDev. https://www.sybabliss.com/ https://www.thegraycrab.com/ https://poshpinnacle.com/ https://cynthiamonicacm.store/ https://theluxurycoutureroom.com/ You can schedule a Google Meeting (https://calendly.com/brandsgateway/Few readers

• How to purchase a dropshipping subscription?

  Go back to BrandsGateway. We offer 2 different subscription packages. Select the platform that your website is built on, the desired subscription plan, add it to your cart, and proceed to checkout. You can pay for the subscription package by Credit or Debit Card.Few readers

• I have out-of-stock products in my store. How can this be fixed?

  This happens if your domain didn’t respond and the system update failed. You need to run an integrity check and once it’s finished, the products will be put in a queue to get updated. Go back to BrandsGateway.Few readers

• Can I import all the items or select them individually?

  The import is done by categories, it's not possible to choose individual products. You can check BrandsGateway's category layout here. Go back to BrandsGateway.Few readers

• In which languages is your catalog offered?

  Our catalog is offered in English and German. We are working towards implementing more languages. Otherwise, you can use automated translation solutions, for example, https://www.deepl.com/translator Go back to BrandsGateway.Few readers

• Do you provide refunds on subscriptions?

  We don't offer refunds on subscription fees. The acceptance of our Terms & Conditions implies the renouncement of the retraction right. Go back to BrandsGateway.Few readers

• Do you offer personalized packaging?

  Unfortunately, we don’t offer personalization services, however, there’s the option to ship the order to you so you can personalize it before sending it to your final customer. Go back to BrandsGateway.Few readers

• Do you offer tutorials on uploading and selling products on Amazon/eBay?

  You can follow our Ultimate Guide to Dropshipping on Amazon and eBay Additionaly, Amazon offers a Beginner's Guide to selling on Amazon. Go back to BrandsGateway.Few readers

• Will I receive a tracking number for the orders?

  Go back to BrandsGateway. Once the order is completed, we will send you a notification by email. The tracking number is uploaded to to the order, under the 'Orders' section on your BrandsGateway Account.Few readers

• I received a payment for my order but the order status was not changed on BrandsGateway. Why?

  Our payment system is not connected to Shopify, WooCommerce, Wix, Shift4Shop, or BigCommerce, so each time there's an order in your store you'll have to access your BrandsGateway account to pay for the order in your account. How to purchase a dropshipping order? Go back to BrandsGateway.Few readers

• Do you send emails to the final customer? Do you offer support services to my customers?

  No, we don’t enter in direct contact with the final customer, all the communication goes only through the dropshipper. Go back to BrandsGateway.Few readers

• Can I have additional pictures of the products?

  For additional images or measurements for any product, please, contact our support team at support@brandsgateway.com. Please, note that it requires some time for the warehouse team to provide it. Go back to BrandsGateway.Few readers

• Are new arrival products automatically uploaded to my store every time they become available on BrandsGateway?

  Yes, through our integration with Shopify, Wix, Shift4Shop, WooCommerce, or BigCommerce new arrivals are automatically uploaded to your website to the category they belong to, with the markup price that you have already added. Go back to BrandsGateway.Few readers

• How can I cancel an order?

  Go back to BrandsGateway. If you haven’t paid for the order yet, simply cancel the order on the 'Orders' section under your BrandsGateway account. If you have already paid for the order and the status is ‘Processing’, you can contact us at support@brandsgateway.com to cancel the orderFew readers

• How to start selling your products on my website?

  To start selling our products to your website, it is necessary to purchase a dropshipping subscription. We offer 2 different Subscription Packages. Once subscribed, you will receive our plugin/app along with instructions on how to install it. Feel free to reach out to our support team at support@brandsgateway.com with any questions. Go back to BrandsGateway.Few readers

• I received an order in my store. What are the next steps?

  Go back to BrandsGateway. Once you receive an order through our plugin, it will be automatically forwarded. However, you need to finalize the order, under the 'Orders' section on your BrandsGateway Account. Once paid for it, we will process your order.Few readers

• What are the key features of your plugin?

  Automatic import of all BrandsGateway’s inventory, including product images, product description, variations, SKU’s, quantities, and tags; Automatic upload & deletion of new arrivals and sold-out products. This means that you won't need to manage your website’s inventory which minimizes the risk of selling out-of-stock goods; Easy category mapping; Configuration markup (%) resale price on every category; Automated order forwarding. The orders will be automatically forwarded to BrandsGaFew readers

• Can I pay for the orders in advance?

  We are working towards implementing advanced payments, however, for the time being, the payment is done per order. You can find the 'Orders' section under your BrandsGateway's Account. Go back to BrandsGateway.Few readers

• Are out-of-stock products automatically adjusted to my site every time they became unavailable on BrandsGateway?

  Yes, our key feature with our Shopify, Wix, Shift4Shop, WooCommerce, and BigCommerce plugin is that it offers real-time inventory synchronization. Minimizing the risk of selling out-of-stock goods. Go back to BrandsGateway.Few readers

• How can I keep out-of-stock products visible on my website?

  Go back to BrandsGateway. Steps to include out-of-stock products on your website: Open BrandsGateway's app; Go to Settings; Select General Settings; Make sure that the next to 'Delete Out Of Stock Items' is unchecked; (https://storage.crisp.chat/users/helpdesk/website/5f66a2d0953de000/screenshot-2022-07-22-Few readers

• Can the product sizes/styles be adjusted?

  The pictures can’t be adjusted through our plugin because they are directly uploaded by 5 different warehouses. However, you can adjust them manually in your store. Go back to BrandsGateway.Few readers

• How will I know when my order is shipped and its tracking number?

  Once it is paid for the order, its status changes to ‘Processing’. Once the order is 'Completed', you will receive an email confirmation. BrandsGateway doesn’t communicate with the final customer, therefore all notifications are sent to you. Additionally, in your BrandsGateway Account, under the Orders section, you can track your order status, see the tracking number, and download the invoice.Few readers

• How to include/exclude a certain brand?

  Go back to BrandsGateway. To exclude a Brand from the import of the products to your store, first you need to access BrandsGateway's app. Go to 'Settings'; Select 'Brands Filter'; UncFew readers

• Do you offer help with running Google or Facebook Ads campaigns?

  No, we don’t participate in setting and running such campaigns. Go back to BrandsGateway.Few readers

• Can I have several stores with one active subscription?

  With one subscription you can connect only one store. However, we provide additional discounts for multiple stores. Go back to BrandsGateway.Few readers

• Do you have examples of your dropshippers websites?

  We can’t share this information for privacy reasons, however, you can read our Customer's Success Stories. Go back to BrandsGateway.Few readers

• Is there any contract for a subscription?

  No, there’s no contract to sign, however, starting your dropshipping business with us, intends to accepting our Terms & Conditions. Go back to BrandsGateway.Few readers

• How can I upgrade my subscription?

  We don’t have an upgrade function, therefore, you need to cancel your current subscription and purchase the desired subscription plan. Go back to BrandsGateway.Few readers

• How to include or exclude products from a certain vendor?

  Go back to BrandsGateway. Access BrandsGateway's App; Go to 'Settings'; Access 'Vendors Filter'; Uncheck vendor fields whose products you don't wish to import; Click 'Save'.Few readers

• BuyBack Request

  Turning Returned Inventory into Value: Introducing Our BuyBack Program Managing returns can be a hassle, but we’ve partnered with a trusted liquidation company, called Lux Distribution, to help you turn those returned items into revenue. Here’s how you can benefit from this collaboration: Eligibility and Timing The buyback option is available for 14 days after the initial 14-day return window. If you have items originally priced at 250 euros or more, our partner, Lux Distribution, is iFew readers

• Setting up Profit Margin Rules

  Please find the Profit Margin Rules video tutorial, which provides a step-by-step guide on how to set up the desired profit margins for your products. This tutorial will walk you through the process of configuring the pricing rules, allowing you to automatically calculate the profits you aim to generate on each product based on your markup preferences. By following the instructions in the video, you can ensure that your pricing aligns with your business goals while maintaining competitive rFew readers

• Can I integrate multiple websites with one subscription?

  No, with one BrandsGateway subscription, you can integrate and manage only one website. Each subscription is tied to a single domain or platform integration, ensuring the proper synchronization of products, inventory, and orders for that specific website. For any further questions or assistance with managing your subscription, feel free to contact our customer support team at support@brandsgateway.com. We're here to help!Few readers