Articles on: Dropshipping

How can I cancel an order?

Go back to BrandsGateway.

If you haven’t paid for the order yet, simply cancel the order on the 'Orders' section under your BrandsGateway account.

If you have already paid for the order and the status is ‘Processing’, you can contact us at to cancel the order and have it refunded.

Note: In case the order already left our warehouse, you have to wait for the parcel to be delivered, and then you can return it to us. Once received back, the order will be refunded.

Updated on: 08/08/2022

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