• How to install BrandsGateway's app for Shopify?

  Video Tutorial The import to your Shopify store is a simple 3-step process. Installing BrandsGateway’s app for Shopify Importing our products to your Shopify store Select your subscription plan based on the number of products you’ve imported. Installing BrandsGateway’s app for Shopify Search for BrandsGateway App on the Shopify App Market and click on ‘Add App’; ![](https://storage.crisp.chat/users/helpdesk/website/-/5/f/6/6/5f66a2d095Popular

• Products Showing as “Sold Out” When Inventory Exists on BrandsGateway

  If you’ve noticed that your products are displaying as “Out of Stock” on your Shopify store, even though inventory exists, this issue is not caused by the BrandsGateway app. Instead, it is typically related to your Shopify inventory location and settings configuration. 🔍 Why This Happens When products are imported via BrandsGateway, they are synced with the correct inventory levels. However, if your Shopify location settings, sales channels, or fulfillment options arSome readers

• What themes would you recommend?

  We recommend Liv Theme by our partner company LemonDev. You can see below a list of dropshipper's websites built by LemonDev. https://www.deastilosacouture.com/ https://www.diversitique.com/ https://districtfoch.com https://qcvcollection.com/ https://asahara.co/ You can schedule a Google Meeting with Daniel, the founder of LemonDev. Go back to [BrandsGateway](https://brFew readers

• Is it possible to delete a product from a Shopify store?

  Yes, you can delete a product from your Shopify store. Shopify Manual Collections If you’re using manual collections within your Shopify store, you need to remove the category the product belonged to. If a product was included in the categories integrated into Category Mapping and deleted, it will be restored once the system updates. In this case, it’s safer to change its visibility instead. Follow the steps below: Log into your Shopify Admin Panel and go to Products. 2Few readers

• Customizing your Shopify store

  Customizing Your Shopify Store Once you’ve imported products to your Shopify store, you may notice that not all product information appears by default. You can easily customize the layout and content of your store by adjusting your theme settings. Follow the steps below: Log in to your Shopify Admin Panel. From the left-hand menu, go to Online Store → Themes. Click the Customize button next to your active theme. Use the top menu to navigate between pages such as **HoFew readers

• Category Mapping for Shopify users using manual collections

  Go back to BrandsGateway. Video Tutorial Category Mapping is needed for organizing of our products to your store when you are using Manual Collections within your Shopify store. Once accessed BrandsGateway's app > Settings > Category Mapping, you can select our category layout on the left (what you want to import) and connect to your Shopify manual collections on the right. ProducFew readers

• How to Navigate the BrandsGateway App for Shopify Users

  Video Tutorial Home Under the Home page, you can find information about the last imported products, orders, and last imports, etc. You have the option to click on Queue as well, for more detailed information ![](https://storage.crisp.chat/users/helpdesk/website/-/5/f/6/6/5f66a2d0953de000/screenshot-2025-11-04-at-11551_1icggxlFew readers

• Why are my Shopify collections not displayed in ShopWoo?

  Go back to BradsGateway. In the BrandsGateway application under Settings > Category Mapping, only Shopify Manual Collections are displayed. If you haven’t created any manual collections yet, you can follow Shopify’s guide here:  👉 How to create manual collections in Shopify Please note that Smart Collections are not displayed within the BrandsGateway app, they are used to fFew readers

• How can I remove a certain brand and its products from my store?

  Go back to BrandsGateway. Access BrandsGateway's app; Access the Products menu and afterward look for the Brands Filter; Uncheck the brands you don't wish to import; Click Save. The changes will take place within 24 hours. Another way is to hide the collection filtered by brandFew readers

• Using Tags to Filter Products in Smart Collections on Shopify

  When creating smart collections in your Shopify store, you have the option to filter products by tags. This allows you to automate your collections and ensure that only relevant products are included. Video Tutorial To help you build accurate and customized collections, we have prepared a sheet that contains all the available tags that can be used. ➡️ [Click here to access the tag sheet](https://docs.google.com/spreadsheets/d/1xpep-lzD_TMOPPFwVcANqZvyx_d5jZ_V2p0v47WFew readers

• How to install BrandsGateway's app using Shopify's custom app?

  Go back to BrandsGateway. Video tutorial The import to your Shopify store is a simple 3-step process. Installing BrandsGateway’s app for Shopify Click the ‘Accept’ button on the email that you have received. By clicking on the ‘Accept’ button you will get redirected to Shopwoo wherFew readers

• Are color variants displayed as the same product or are they added separately?

  All products are created in your Store in the same way they are displayed on our website. Color variants will be added as individual products. Go back to BrandsGateway.Few readers

• Can I have several suppliers for my Shopify store?

  There aren't any restrictions on our side, however, on Shopify stores, there is upload throttling once your store reaches 50,000 products. After 50,000 products your store will only be able to upload 1,000 products per day. If you need to upload more products per day, you can upgrade to Shopify Plus which does not have this limit. If you cannot afford Shopify Plus, you can use an app like [Bulk Product Generator](https://apps.shopify.com/bulFew readers

• Removing Compare-at Price in Shopify

  If you're seeing compare-at prices, sale tags, or discount badges on your product listings, it's important to know that these elements are not managed by the BrandsGateway app. Instead, they are features built into your Shopify store theme. Where to Manage These Elements All pricing displays — including the compare-at price (often used to show discounts) — are controlled within the Shopify Admin panel, under your theme settings or product details. If you'd like toFew readers

• How to import products within your online store?

  Import Lists let you choose exactly which BrandsGateway products are added to your store. Each list contains a product selection based on filters you set, such as brand, category, gender, condition, and price. You can create multiple lists for different product groups and manage them from the Import List page. You can have as many lists as you need. Each one has its own filters, and your store shows the products from all the lists you have enabled. That means you can keep completely diFew readers

• How to apply the coupon code in the products selection in our Shopify app

  Please follow these exact steps: Step 1: Select the Correct Plan Choose the desired plan Make sure** billing** depending on preference (Monthly or Annually). Step 2: Agree to the Terms Tick the checkbox: ✔ I have read and agree to the Terms and Conditions Step 3: Enter the Coupon Code Click on “Have a coupon?” In the coupon field, enter the coupon code you were provided (for this example, I will use UGF9HDSQJY5PL4P). Click Apply You should see the confirmFew readers