BrandsGateway Helpdesk

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• How to install BrandsGateway's plugin for Shopify?

  BrandsGateway Integration for Shopify Table of contents Installing BrandsGateway’s app for Shopify Setting up as a dropshipper Importing our products to your Shopify store Category mapping Price Mark-up and Fixed shipping costs Shopify Manuel collections Automated collections ** The import to your ShopifPopular

• Is it possible to delete a product from a Shopify store?

  If a certain product was included in the categories integrated into ‘Category Mapping’ and deleted, it will be restored once the system updates. In this case, it’s more secure to change its visibility. Follow the steps below: Log into your Shopify ‘Admin Panel’ and navigate to the ‘Products’ section; Click a product name to edit a product; Locate the ‘Visibility’ section, and check/uncheck the ‘Online Store’ box to show or hide a product from your website; Press the ‘Save’ button to save your chPopular

• How can I edit pictures, titles, descriptions, and/or prices?

  You can do it by editing single products in your Shopify Store or by doing it in bulk. For more information, check: https://help.shopify.com/en/manual/shopify-admin/productivity-tools/bulk-editing-products. If you edit a product and want to keep changes saved, you need to disable settings of synchronization in ShopWoo. Simply disable the settings for what you’ve changed.Popular

• What themes would you recommend?

  We can recommend Lemon Dev Theme by our partner company https://lemon.dev/#. Feel free to book a call with Daniel to discuss the details here.Popular

• Is it possible to import certain products and/or brands?

  The import is done by categories, brands or vendors. Once the total import is completed, you can filter products by type/brands in ‘Automated collections’. For additional information, check: https://help.shopify.com/en/manual/products/collections/automated-collections/auto-selectSome readers

• Why are my Shopify collections not displayed in ShopWoo?

  In ShopWoo only Shopify ‘Manual collections’ are displayed. You can check ‘How to create manual collections’ on https://help.shopify.com/en/manual/products/collections/manual-shopify-collection. ‘Automated collections’ are not displayed in ShopWoo, to import products to your Shopify you will need to have at least one ‘Manual collection’ in your store where to upload products. After the import is completed, you can filter products through ‘Automated collections’ by tags, titles, product type, etcSome readers

• How can I show the discount off in my shop/remove a sale bage?

  Sale and Bage are features of your Shopify theme, you can check https://www.blackbeltcommerce.com/shopify-how-to-show-percentage-discount-saved/ and https://support.weareunderground.com/article/144-how-to-hide-sale-iconsSome readers

• Are color variants displayed as the same product or are they added separately?

  All products are created in your Store in the same way they are displayed on our website. Color variants will be added as individual products.Some readers

• *I did ‘Category Mapping’, but the products are not added to my store. What could be the issue?

  Shopify has a limit for the number of products created per second so it can take up to 1 hour for the import to be completed. You can check the progress on the ‘Dashboard’ in ShopWoo.Some readers

• How can I remove a certain brand and its products from my store?

  Access https://nova.shopwoo.com/login Select Stores Relationships - Actions Choose Brands Filter. Uncheck brands you don't wish to import Click Save The changes will take place within 24 hours. Another way is to hide the collection filtered by brands as it allows to automaticallySome readers

• Why are the prices not displayed correctly?

  You need to check the price rounding settings you selected before the import.Few readers

• Customizing your Shopify store

  Once you have imported the products to your website you will be able to see that by default not all information is displayed on the product pages. You can customize your store’s information by accessing the main backend of your shop. Choose the ‘Themes’ menu point under ‘Online Store’ from the ‘Menu’ on your left side; Click on the ‘Customize’ button to start customizing your theme; From the upper central ‘Menu’ you can access your ‘Homepage’, **‘Collections PagFew readers