How will I know when my order is shipped and its tracking number?

Once the order is paid for, its status changes to ‘Processing’. Once the order is 'Completed', you will receive an email confirmation. BrandsGateway doesn’t communicate with the final customer; all notifications are sent to you. Additionally, in your BrandsGateway Account, under the Orders section, you can track your order status, see the tracking number, and download the invoice.

To find the list of the order statuses and their meanings, please navigate to the link.

Go back to BrandsGateway.

Updated on: 02/04/2026