Articles on: Returns

What to do in case a wrong/damaged item was delivered?

In case a damaged or wrong product was delivered, the end-customer is required to submit a return request, and attach photos clearly showing the tag, the item itself, and its defect within 14 days after delivery. We will send a return label and refund the order once received back.

How to request a return?


Go back to BrandsGateway.

Updated on: 30/05/2024

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