Articles on: Shipping

What happens if the recipient is absent at the time of delivery?

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With FedEx, UPS, and DHL, depending on the service chosen, the courier will try 2-3 times to deliver or take the products to a collection point where the recipient can pick up the order. All couriers, in case of non-delivery, leave a notice for the recipient with instructions on how to proceed to collect the package. In case an order is not picked up, the item is returned to us and we deduct 45€ from the refund.

Updated on: 10/08/2022

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