• Health Check: What It Does and When You Should Run It

  Whenever you adjust filters or features within our application, it is recommended to run a Health Check to ensure your inventory is properly updated. The Health Check updates your products in the background, including actions such as adding, removing, or updating items based on your current settings. If you are experiencing more significant inventory issues, you can run an Integrity Check: Go to Shopwoo → Settings → Health Check Click “Run Check” This process typically taFew readers

• Performing Sync Settings

  Sync settings show which features will be influenced by BrandsGateway. For example, if you want to change descriptions or titles, translate them into your own language, you need to disable ‘Titles’ and ‘Descriptions’ settings. Otherwise, once the system gets updated, products will be back to their state as in BrandsGateway. However, we recommend keeping the ‘Categories’ sync. To access Sync Settings, open BrandsGateway's app > *SettingsFew readers

• Compatibility Check: What does it mean and How to run it?

  The compatibility check ensures a proper connection between BrandsGateway (Shopwoo) and your online store, enabling order forwarding and real-time inventory synchronization. Please navigate to our app/plugin, Settings > Compatibility Check > Run Check. If you see the Green check mark, then the Compatibility check is successful. ![](https://storage.crisp.chat/userFew readers

• How to choose which brands to import into your online store?

  You can choose to include or exclude any brand by accessing BrandsGateway's app > 'Products' > 'Brands Filter'. Uncheck the boxes in front of the 'Brands' you don't wish to import. In case you wish to import all 'Brands' click on 'Select All'. Click 'Save'. You also have the Search option so that you can search for thFew readers

• Compatibility Check Failed

  Customer is not registered in BrandsGateway. Order automation won't work. If you have received the following email, A customer with the email address info@brandsateway.com is not registered in BrandsGateway. Order automation won't work. Issue: For the order automation system to work properly, dropshippers must have a free account on BrandsGateway. Without being registered, the system cannot sync orders, process them automatically, or ensure seamless order management. **SolutiFew readers

• How to Get Started with BrandsGateway App basics

  To access Account information and General settings, navigate to BrandsGateway's App > Settings > Account Info, and afterward scroll down to see the General settings. Inside the general settings, you can adjust the 'Currency of your store' and 'Price Rounding settings'. Also, here you can enable/disable and 'Remove out of stock items**Few readers

• How to choose the products based on Warehouse locations?

  You can choose to include or exclude any warehouse location by accessing BrandsGateway's app > 'Products' > Filters > 'Locations'. Uncheck the boxes in front of the 'Warehouse locations' you don't wish to import. In case you wish to import all 'Warehouse locations' click on 'All'. Afterward, click 'Apply filters' > Import Products. ![](https://Few readers

• Attribute Mapping: What It Does and When to Use It

  BrandsGateway App allows you to add your own sizing names to the products you import. For example, if you prefer US or EU size names, you can adjust them with the option for ‘Attribute Mapping’. From the ‘Menu’ on your left side, select ‘Settings’; Choose ‘Attribute Mapping’; Here you’ll see ‘Retailer (BrandsGateway) Attribute Name’ as well as the field for ‘Dropshipper Attribute Names’ Click on "Options Mapping" Add your own ‘Retailer Option Name’ anFew readers

• Can I check my import progress?

  Once you click 'Import products' in the 'Products' feature, the import will start. No need to control the process, you can turn off the computer. The import process may take a few hours. You can track its progress directly from your Shopwoo Dashboard, where you’ll see: The total number of products to be uploaded, The estimated upload time, How many producFew readers

• Setting up Profit Margin Rules

  Please find the Profit Margin Rules video tutorial, which provides a step-by-step guide on how to set up the desired profit margins for your products. This tutorial will walk you through the process of configuring the pricing rules, allowing you to automatically calculate the profits you aim to generate on each product based on your markup preferences. By following the instructions in the video, you can ensure that your pricing aligns with yourFew readers

• Import Filters - Explanation

  Import Filters allow you to choose exactly which products you want to import into your store, based on your business preferences (brands, categories, warehouses, etc.). Important Notes Before You Start After selecting your desired filters, you must click: Apply Filters → Import Products This will start the product import process. If you want to add new filters and keep your previous selection, simply select the new filters while keeping the previous ones checked, then click: Apply FiFew readers