• Do you accept returns?

  Dropshipping We offer a 14-day return policy to our dropshipping partners, counting from the day the parcel was received. Any returns sent by postal services will not be accepted. To approve a return, please, follow our instructions to submit a return request below. How to request a return? For more detailed information, please read our Terms & Conditions, Article 6a. Wholesale We offer a 7-daPopular

• How to request a return?

  Go back to BrandsGateway. We offer a 14-day return policy counting from the day you receive your parcel. To ensure a smooth return process, please keep these guidelines in mind: Ship the return back within 14 days of receiving your order, and make sure to use a shipping method with an active tracking number. Please send your return using UPS, FedEx, or DHL. Unfortunately, we cannot accept returns sent via regular postal services, and such returns will be declinSome readers

• What to do in case a wrong/damaged item was delivered?

  In case a damaged or wrong product was delivered, the end-customer is required to submit a return request, and attach photos clearly showing the tag, the item itself, and its defect within 14 days after delivery. We will send a return label and refund the order once received back. How to request a return? Go back to BrandsGateway.Few readers

• Where to send a return if a customer changed their mind?

  Return Addresses Please, note that for each return, there must be a Return Request submited. How to request a return? Go back to BrandsGateway.Few readers

• How to make an exchange for another item?

  Place an order for a new item/size. Pay for the new order. Request a return for the previous order. Follow the instructions to return a product. How to request a return? Once received, we will refund the item's price. Go back to BrandsGateway.Few readers

• Is there a restocking fee?

  No, we don’t charge a restocking fee. Go back to BrandsGateway.Few readers