• Are your products authentic?

  The products sold on BrandsGateway are all 100% original and have been purchased directly from the brands, licensees, or official distributors. We personally verify the authenticity and provenance of each product, and each product comes with the original tag attached. Go back to BrandsGateway.Popular

• How do you guarantee that your products are authentic?

  We purchase the stock directly from the brands, and we have the necessary documentation for it. Each product comes in its original packaging with the original tags attached.Some readers

• Do you have size charts for UK and US sizes?

  You can see our size chars on the links below. Women Size Chart Men Size Chart Shoe Size Chart Go back to BrandsGateway.Some readers

• How to register for a free BrandsGateway Account?

  You can create a free account on BrandsGateway to gain access to our product catalog. You will be able to search our inventory by using the filters for your convenience. For more information on dropshipping, you can check our Dropshipping page, and for wholesale buying, you can visit our Wholesale page. Go back to BranSome readers

• Are VAT charges included inside the price?

  While purchasing a dropshipping subscription, for countries within the EU, it is most likely that there will be a VAT charge. VAT charges apply to all inventory orders. Go back to BrandsGateway.Few readers

• Which payment methods are accepted?

  For orders, you can pay by PayPal, Debit or Credit Cards, Wallet, or Bank Transfer. We recommend paying by PayPal as it is an instant payment that allows us to immediately process the order. Payments by Bank Transfer might take several days for the payment to be received, and we process the orders once the payment is received. For the dropshipping subscription package, you can check out with a CreditFew readers

• How often do you receive new arrivals?

  Please note that we update our inventory daily, and approximately 600–1,000 new products are added to our catalog each week. We are continuously working on establishing new partnerships with well-known brands in order to expand our selection and provide you with the best possible assortment for your business. You can always check the New Arrivals section on our product catalog page tFew readers

• What does the order status mean?

  Go back to BrandsGateway. You can follow the status of your order under the 'Orders' Section on your BrandsGateway Account. Incomplete Orders that are automatically forwarded through our plugin are with status 'Incomplete'. For such orders, you need to finalize the order by paying for it in the 'Orders' Section under your BrandsGateway Account. Pending PaymFew readers

• How to navigate your BrandsGateway Account & Dashboard

  Dashboard Here you can find important company announcements, easily access your Orders, Newsroom, the Helpdesk, our Blog, and update your company information. 2. Orders Under the Orders field, you can find all of your orders, check the tracking information for your orders, and finalize orders that are forwarded froFew readers

• What happens if an item is out of stock?

  Our inventory is updated in real-time to ensure that you only see products that are in stock, minimizing the risk of purchasing out-of-stock items. However, in the rare case that an out-of-stock item is ordered, we will promptly offer one of the following solutions: Exchange: We will provide a similar model of equal or higher value as a replacement. Refund: If no suitable replacement is available, we will refund your order. We are committed to providing a seamless shopping experienceFew readers

• How to use your Online Wallet

  We at BrandsGateway have implemented a new feature in order to ease and speed up the order placement. Here are the steps on how to use the Online Wallet and Top up your balance using Bank Transfer. Top-Up Your Balance  The first step is to go to the tab Wallet that is located under My Account and click on Top-up Balance. The minimum amount that canFew readers

• Can my parcels from different warehouse locations arrive together?

  Parcels shipped from different warehouse locations cannot arrive together. Each warehouse operates independently, and the parcels will be shipped separately based on the location of the products. Delivery Times for Parcels: While all parcels are processed within 24-48 hours, the delivery time for each will depend on the location of the warehouse and the shipping method selected at checkout. Shipping times generally range from 2-8 business days. Tracking Information: For each parcFew readers

• Where can I find the invoice of my purchase?

  You can easily access the invoice for your purchase through your BrandsGateway account. Follow the steps below to locate and download your invoice: Log in to your account using your email and password. Go to the DashBoard Orders Find the order for which you need the invoice and click on View invoice 4. Save or Print the Invoice. In the order details page, yoFew readers