• How does dropshipping with BrandsGateway work?

  To start using our dropshipping services, you’ll need to select one of the available plans on your chosen platform. Once that’s done, you’ll be able to import products to your website and begin selling. We offer a fully automated dropshipping service through seamless integration with Shopify, WooCommerce, Shift4Shop, BigCommerce, and Wix. Inventory is updated in real time, and orders are automatically forwarded for processing. For more details about our platform integrations and pricing planPopular

• How to purchase a dropshipping order?

  Please refer to the guided tutorial on How to purchase a dropshipping order? If the order is being forwarded through our plugin, you need to finalize the order by paying for it. You can find your orders on your BrandsGateway Account Orders. Please note that we suggest finalizing your purchase as soon as possible since it’s rare that we restock the same item. Search our selection of unique SKUPopular

• How to avoid getting banned on Meta and Google When Dropshipping Luxury Items

  Trying not to get banned by Meta (Facebook/Instagram) or Google is never 100% avoidable. Most advertisers experience bans at some point — especially when promoting luxury or branded products. However, you can significantly reduce the risk by following the best practices below. This article covers general guidance for dropshipping luxury items sourced from BrandsGateway. Read the Advertising Policies Before Running Ads Both platforms have very strict and frequently updated rules.Popular

• Do you add your company name on the package or an invoice inside?

  Our products are shipped in their original packaging, which is then placed inside a standard carton provided by the shipping company. We do not include any logos on the packaging itself, but your company name will be clearly displayed as the shipper on the shipping label. (https://storage.crisp.chat/users/helpdesk/website/5f66a2d0953de000/whatsapp-image-2021-06-07-at-14l9euvPopular

• How can I sell your products on Amazon/eBay?

  Yes, you can sell BrandsGateway products on Amazon and eBay. However, please note that we do not offer a direct integration with Amazon or eBay. There are two options: You can use the CSV file included in your subscription, which is updated every 4 hours (please note this option does not support automatic inventory updates or order forwarding), or You can use a Shopify app/plugin that connects your store to Amazon or eBay and automates both inventory and order management. You can find some eSome readers

• How to access the Marketing Resources?

  Where to find the Marketing Materials? Note: The Marketing Resources and Premium Content are available only for signed-up dropshippers. You can find our Marketing Resources and Premium Content on your BrandsGateway Account, under the Resources field. Our dropshippers have access to the SEO and Facebook Ads Guide. We also provide a social media pics pack on Figma platform that canSome readers

• Do Amazon and eBay accept your products?

  Yes, we provide a reseller certificate that proves the authenticity of the products we sell. Amazon requires an invoice for at least 10 products per brand, which we will provide for you. Please note that 20% of our products don’t have EAN numbers, as those are older models. Go back to BrandsGateway.Some readers

• How can I cancel my subscription?

  You can cancel your subscription at any time before the scheduled renewal date. To request a cancellation, please contact our Customer Success team by opening a Support Ticket and following the provided instructions. In your request, make sure to include the email address associated with the subscription and your website domain name. Please note that we do not offer refunds for the subscription fee. By subscribing to our dropshipping serviceSome readers

• Do you have a solution for custom-built websites?

  For custom-built websites, we can generate credentials for Rest API integration. For more information, you can check our REST API documentation at https://nova.shopwoo.com/api/v1/docs . If programmed by a developer, it will allow automated order forwarding and real-time inventory synchronization. Go back to BrandsGateway.Few readers

• Can I sell branded products on my website?

  Please note that we purchase the stock directly from the brands themselves or from licensed suppliers and distributors. For our signed-up dropshippers, we provide a signed and stamped Reseller Certificate for every brand listed on www.brandsgateway.com. This certificate confirms the authenticity of the products and the right to resell them. If you require a reseller certificate, you can easily create it from your BrandsGateway account by following the stepsFew readers

• How to purchase a dropshipping subscription?

  If you are interested, please find our guided tutorial on How to purchase a dropshipping subscription. We offer three different subscription plans: Grow, Scale, and Enterprise. Each plan includes different features, with the most important being the product import limit, where you can choose to import 1,000, 5,000, or unlimited products, depending on the plan. You can also choose between a monthly or annual subscriptioFew readers

• Websites built by LemonDev

  LemonDev is our trusted development partner that specializes in building and customizing Shopify websites for dropshipping businesses. They assist with store setup, theme customization, design improvements, and technical development, helping merchants create a professional and optimized online store. You can find below our most successful dropshipper's websites built by LemonDev. https://www.thegraycrab.com/ https://theluFew readers

• Can I use a different currency for my store?

  You can operate your dropshipping business in any currency that fits your needs. The default currency used by BrandsGateway is EUR, meaning that product prices and shipping costs are initially displayed and imported in euros. However, during the import process, you can choose the currency you prefer for your store. Our plugin will automatically convert the product and shipping costs from euros into the currency you select. To change your currency, please go to *Settings Account InfoFew readers

• Can I import all the items or select them individually?

  The product selection is managed through the Import Filters, where you can choose products based on criteria such as price range, discounts, gender, product condition, size, stock availability, categories, warehouse locations, and brands. By configuring these filters, you can import products that match your business preferences and strategy. Please note that it is not possible to select individual products manually for import. You can review BrandsGateway’s category layout (httpFew readers

• In which languages is your catalog offered?

  Please note that our product catalog on the BrandsGateway platform is available only in English. However, when it comes to the integration with our application or plugin, if you import products using any of our supported plugins or integration methods, you can also select German as the language for your product titles and descriptions. We are also working on adding more languages in the future to better support our customers. In the meantime, you mayFew readers

• Do you offer personalized packaging?

  Due to the fact that we operate from multiple warehouses globally, it is unfortunately not possible for us to include personalized packaging or “Thank you” notes with the orders. Adding such custom elements could lead to delays in order processing and increase the risk of operational errors, which we aim to avoid. All products are shipped in their original brand packaging, which is then placed inside a standard carton provided by the shipping company. While there are no loFew readers

• I received a payment for my order but the order status was not changed on BrandsGateway. Why?

  Our payment system is not directly connected to your store’s payment system. When a customer places an order on your website, you will first receive the payment on your side. To fulfill that order, you will then need to log in to your BrandsGateway account and complete the payment for the product there. We have all the order details; only the payment is required. This means that for every order placed on your store, a corresponding payment must be made manually in your BrandsGateway accountFew readers

• Will I receive a tracking number for the orders?

  Once the order is prepared for shipment, the tracking number and freighter company are uploaded to the Orders section and becomes visible in your BrandsGateway account. From there, you can track the shipment and share the tracking information with your customer if needed. Please find the example below. If you have any oFew readers

• Do you offer tutorials on uploading and selling products on Amazon/eBay?

  You can follow our Ultimate Guide to Dropshipping on Amazon and eBay Additionaly, Amazon offers a Beginner's Guide to selling on Amazon. Go back to BrandsGateway.Few readers

• Are new arrival products automatically uploaded to my store every time they become available on BrandsGateway?

  Yes, through our integrations with Shopify, WooCommerce, Wix, Shift4Shop, or BigCommerce, new arrivals are automatically uploaded to your website. These products will appear in the appropriate categories based on the filters you have selected within our application, and the pricing will be applied according to the Profit Margin Rules (https://helpdesk.brandsgateway.com/en/article/setting-up-profit-margin-rules-Few readers

• How will I know when my order is shipped and its tracking number?

  Once the order is paid for, its status changes to ‘Processing’. Once the order is 'Completed', you will receive an email confirmation. BrandsGateway doesn’t communicate with the final customer; all notifications are sent to you. Additionally, in your BrandsGateway Account, under the Orders section, you can track your order status, see the tracking number, and download the invoice. To find the listFew readers

• I received an order in my store. What are the next steps?

  Once you receive an order through our plugin, it will be automatically forwarded to your BrandsGateway account. After that, you will need to finalize the order details by navigating to BrandsGateway Account → Orders → Edit Order, where you can select the shipping and payment method in order to complete the order processing. (https://storage.crisp.chat/users/helpdesk/website/-/5/f/6/6/5f66a2d0953de000/screenshot-2025-11-27-at-15Few readers

• Understanding the “Remove Out of Stock” feature.

  The “Remove Out of Stock” feature controls what happens to products on your store when they become unavailable in the BrandsGateway inventory. When this feature is enabled, any product that goes out of stock in our warehouse will automatically be removed from your store during the next synchronization. This helps ensure that customers only see products that are currently available for purchase. When the feature is disabled, the products will remain on your website even ifFew readers

• What are the key features of your plugin?

  Key Features of the Plugin This plugin is designed to automate your workflow, simplify product management, and give you full control over how products appear in your store. Below is a complete overview of all included features. Automatic Inventory Import All BrandsGateway products are imported into your store automatically, including: Product images Titles and descriptions Variations SKUs Quantities Tags You don’t need to upload anything manually — the plugin handles it for you.Few readers

• Are out-of-stock products automatically adjusted to my site every time they became unavailable on BrandsGateway?

  Yes, one of the key features of our plugins for Shopify, Wix, Shift4Shop, WooCommerce, and BigCommerce is real-time inventory synchronization. This means that if a product goes out of stock on BrandsGateway, it will automatically be marked as unavailable on your website as well. This helps minimize the risk of selling out-of-stock items. Additionally, our app includes a “Remove Out of Stock” feature, which allows you to control how unavailable products are handled in your store. You can chooseFew readers

• Is there any contract for a subscription?

  No, there’s no contract to sign, however, starting your dropshipping business with us, intends to accepting our Terms & Conditions. Go back to BrandsGateway.Few readers

• Can I integrate multiple websites with one subscription?

  With one BrandsGateway subscription, you can integrate and manage only one website. Each subscription is connected to a single domain or platform integration, which ensures proper synchronization of products, inventory, and orders for that specific website. For any further questions or assistance with managing your subscription, please feel free to contact us. We're here to help!Few readers

• How to Generate Your Reseller’s Certificate

  To generate a Reseller’s Certificate, you must have an active dropshipping subscription. Steps to Generate the Certificate Log in to your BrandsGateway Dashboard Navigate to Resources → Reseller’s Certificate Or access it directly here: https://app.brandsgateway.com/materials/?tab=reseller-certificate Review and make sure that your business details are correct, as these will appear on the certFew readers

• How to apply a Coupon Code in our BrandsGateway App on Shopify

  To apply a coupon code to your subscription, please follow the steps below. You can refer to the images in this guide for visual support. Steps Go to BrandsGateway App → Settings → Billing Info Agree to the Terms and Conditions Click “Have a coupon”, enter the coupon code provided (for this example, I will use UGF9HDSQJY5PL4P), and click Apply Select the desired plan ⚠️ Important Before clicking Upgrade, please make sure that: The coupon coFew readers

• How to Get Approved on Google Merchant Center & Meta When Selling Branded Products

  This article explains the most common approval requirements for selling branded or luxury products on Google Merchant Center and Meta (Facebook & Instagram). Both platforms review stores to ensure they are legitimate, transparent, and safe for users. Most rejections are caused by trust or consistency issues rather than the products themselves. Below is what you need to check before submitting your store for review. Business identity must be clear and verifiable Your website must clearlFew readers

• Explanation of the ''New Products as Draft'' feature.

  The “New Products as Draft” feature allows you to review products before they become visible on your store. When this option is enabled, every new product imported from BrandsGateway will appear in your Shopify store as “Draft” instead of being published automatically. This means the product will not be visible to customers until you manually change its status from Draft to Active. This feature is useful if you want to: Review new products before publishing them SeleFew readers