• How does dropshipping with BrandsGateway work?

  Go back to BrandsGateway. To start using our dropshipping services, it is necessary to purchase a dropshipping subscription. We provide a fully automated dropshipping service through our seamless integration with Shopify, WooCommerce, Shift4Shop, BigCommerce, and Wix. The inventory is updated in real-time synchronization and there is an automated order forwarding. For more information on our integration with thePopular

• What are the costs of dropshipping with BrandsGateway?

  We offer 2 main dropshipping packages that you can learn more about at https://brandsgateway.com/pricing/ Order fees are composed of wholesale prices + shipping costs. Go back to BrandsGateway.Popular

• How to purchase a dropshipping order?

  Go back to BrandsGateway. How to purchase a dropshipping order? If the order is being forwarded through our plugin, you need to finalize the order by paying for it. You can find your orders on your BrandsGateway Account Orders. Please note that, we suggest finalizing your purchase as soon as possible since it’s rare that we restock the same item. Search our selPopular

• Do you add your company name on the package or an invoice inside?

  Go back to BrandsGateway. Your customers will receive the parcel with our warehouse location and your name/company name on the shipping label. The products are packed in their original packaging and then placed into a standard box from the freighter company. The invoice is uploaded electronically. (https://storage.crisp.chat/users/helpdeskPopular

• How can I sell your products on Amazon/eBay?

  You can sell BrandsGateway’s products via Amazon or eBay plugin of Shopify, Shift4Shop, Wix, BigCommerce, or WooCommerce. The inventory is updated automatically and there's an automated order forwarding. We don't have an automated solution for Amazon or eBay directly. There's a CSV file that gets updated every 4 hours but there’s no order forwarding or inventory update. Go back to BrandsGateway.Some readers

• How to Reduce the Risk of Account Suspensions on Meta & Google When Dropshipping

  How to Avoid Getting Banned on Meta and Google When Dropshipping Luxury Items Go back to BrandsGateway. Trying not to get banned by Meta (Facebook/Instagram) or Google is never 100% avoidable. Most advertisers experience bans at some point — especially when promoting luxury or branded products. However, you can significantly reduce the risk by following the best practices below. This article covers general guidance for dropshipping luxury items sourced fSome readers

• How to access the Marketing Resources?

  Go back to BrandsGateway. Where to find the Marketing Materials? Note: The Marketing Resources and Premium Content are available only for signed-up dropshippers. You can find our Marketing Resources and Premium Content on your BrandsGateway Account, under the Resources field. Our dropshippers have access to SEO and Facebook Ads Guide. We alsoSome readers

• Do Amazon and eBay accept your products?

  Yes, we provide a reseller certificate that proves the authenticity of the products we sell. Amazon requires an invoice for at least 10 products per brand which we will provide for you. Please, note that 20% of our products don’t have EAN numbers, as those are older models. Go back to BrandsGateway.Some readers

• Should I import all the items or focus on certain categories?

  Our top-performing categories are bags, sunglasses, and women’s clothing. If you’re still defining your target audience, we recommend importing the full catalog so you can test what sells best in your store. Go back to BrandsGateway.Some readers

• How can I cancel my subscription?

  You can cancel your subscription at any moment. Please, contact our Customer Success team by opening a Support Ticket and follow the instructions provided. *Please include the email address connected to your BrandsGateway Account and website domain name. Please, note that we don’t offer any refunds on the subscription fee. By subscribing to our dropshipping services, you agree to our Terms & Conditions (https://brandsgateway.com/terms-conditioSome readers

• Do you have a solution for custom-built websites?

  For custom-built websites, we can generate credentials for Rest API integration. For more information, you can check our REST API documentation at https://nova.shopwoo.com/api/v1/docs . If programmed by a developer, it will allow automated order forwarding and real-time inventory synchronization. Go back to BrandsGateway.Few readers

• Do you have integration with Shopify, Wix, Shift4Shop, BigCommerce, or WooCommerce-built websites?

  Yes, we have an automated solution - a plugin for these platforms. For more information on the integration with the platforms, please visit the link below. How can I connect my website with BrandsGateway? Go back to BrandsGateway.Few readers

• What Are the Benefits of BrandsGateway’s Dropshipping Service?

  BrandsGateway offers a complete, premium dropshipping solution for store owners looking to sell luxury fashion online. Key benefits include: Access to 40,000+ unique luxury fashion products Over 700+ globally recognized fashion brands Seamless integration with Shopify, WooCommerce, Wix, and Shift4Shop Worldwide, affordable shipping, starting from €15 per warehouse shipment High-profit margins, with a minimum required margin of 1.5 The same discounted prices ofFew readers

• Is there a possibility for you to build my website?

  Yes, our partner company LemonDev builds Shopify stores where our collaboration resulted in the creation of 'Liv' – a Shopify theme that is part of the turnkey solution offered by LemonDev and BrandsGateway. Think of 'Liv' as your personal assistant in building an online store on Shopify, the largest eCommerce platform for hosting your online store. So, on one hand, we have BrandsGateway that synchronizes the products impoFew readers

• How to purchase a dropshipping subscription?

  Go back to BrandsGateway. How to purchase a dropshipping subscription? We offer 3 different subscription packages. Select the platform that your website is built on, the desired subscription plan, and click on Get Started. Afterward proceed to checkout. You can pay for the subscription package by Credit or Debit Card. Please, reach out to our support team at support@brandsgateway.com for any isFew readers

• How do I pay for dropship orders sent via APIs and plugins?

  There are two ways to pay for an order sent via APIs or plugins. Fro automatically forwarded orders through the plugin, you need to finalize the order by paying for it inside your BrandsGateway Account under the Orders section. How to purchase a dropshipping order? If there isn't automated order forwarding, search for the product SKU or ‘TFew readers

• I have out-of-stock products in my store. How can this be fixed?

  This happens if your domain didn’t respond and the system update failed. You need to run an integrity check and once it’s finished, the products will be put in a queue to get updated. Go back to BrandsGateway.Few readers

• Are there any examples of the websites you have built?

  You can find below our most successful dropshipper's websites built by LemonDev. https://www.thegraycrab.com/ https://poshpinnacle.com/ https://cynthiamonicacm.store/ https://theluxurycoutureroom.com/ You can schedule a Google Meeting with Daniel, the founder of LemonDev.Few readers

• Can I import all the items or select them individually?

  The import is done by Filtering by categories, it's not possible to choose individual products. You can check BrandsGateway's category layout here. Go back to BrandsGateway.Few readers

• Do you provide refunds on subscriptions?

  We don't offer refunds on subscription fees. The acceptance of our Terms & Conditions implies the renouncement of the retraction right. Go back to BrandsGateway.Few readers

• In which languages is your catalog offered?

  Our product catalog is available only in English on the BrandsGateway platform. However, when you import products using any of our supported plugins or integration methods, you can also select German as the language for your product titles and descriptions. If your store requires additional languages, you can use external translation tools, many of our partners prefer DeepL.com because it provides high-quality and accurate translations for eCommerce content. This allows you to easilyFew readers

• Do you offer personalized packaging?

  Unfortunately, we don’t offer personalization services. However, you can choose to have the order shipped to you first so you can personalize it before forwarding it to your final customer. Go back to BrandsGateway.Few readers

• I received a payment for my order but the order status was not changed on BrandsGateway. Why?

  Our payment system is not connected to Shopify, WooCommerce, Wix, Shift4Shop, or BigCommerce, so each time there's an order in your store you'll have to access your BrandsGateway account to pay for the order in your account. How to purchase a dropshipping order? Go back to BrandsGateway.Few readers

• Can I have additional pictures of the products?

  For additional images or measurements for any product, please, contact our support team at support@brandsgateway.com. Please, note that it requires some time for the warehouse team to provide it. Go back to BrandsGateway.Few readers

• Will I receive a tracking number for the orders?

  Go back to BrandsGateway. Once the order is completed, we will send you a notification by email. The tracking number is uploaded to to the order, under the 'Orders' section on your BrandsGateway Account.Few readers

• Do you offer tutorials on uploading and selling products on Amazon/eBay?

  You can follow our Ultimate Guide to Dropshipping on Amazon and eBay Additionaly, Amazon offers a Beginner's Guide to selling on Amazon. Go back to BrandsGateway.Few readers

• Are new arrival products automatically uploaded to my store every time they become available on BrandsGateway?

  Yes, through our integration with Shopify, Wix, Shift4Shop, WooCommerce, or BigCommerce new arrivals are automatically uploaded to your website to the category they belong to, with the set price that you have already added via the Profit Margins. Go back to BrandsGateway.Few readers

• How will I know when my order is shipped and its tracking number?

  Once it is paid for the order, its status changes to ‘Processing’. Once the order is 'Completed', you will receive an email confirmation. BrandsGateway doesn’t communicate with the final customer, therefore all notifications are sent to you. Additionally, in your BrandsGateway Account, under the Orders section, you can track your order status, see the tracking number, and download the invoice.Few readers

• I received an order in my store. What are the next steps?

  Go back to BrandsGateway. Once you receive an order through our plugin, it will be automatically forwarded. However, you need to finalize the order, under the 'Orders' section on your BrandsGateway Account Edit order, and finalize the details for the order. Once paid for it, we wilFew readers

• How can I cancel an order?

  Go back to BrandsGateway. If you haven’t paid for the order yet, you can contact our customer support team at support@brandsgateway.com to cancel the order. Please note that if you have paid dor the order, and it has left the warehouse, it cannot be cancelled.Few readers

• Do you send emails to the final customer? Do you offer support services to my customers?

  No, we don’t enter in direct contact with the final customer, all the communication goes only through the dropshipper. Go back to BrandsGateway.Few readers

• How can I keep out-of-stock products visible on my website?

  Go back to BrandsGateway. Steps to include out-of-stock products on your website: Open BrandsGateway's app; Go to Settings; Select Account Settings; 4. Make sure that the checkmark next to 'Remove Out Of Stock Items' is unchecked; (https://storage.crisp.chat/users/helpdesk/website/-/5/f/6/6/5f66a2d09Few readers

• Can the product sizes/styles be adjusted?

  The pictures can’t be adjusted through our plugin because they are directly uploaded by multiple different warehouses. However, you can adjust them manually in your store. Go back to BrandsGateway.Few readers

• Can I pay for the orders in advance?

  We are working towards implementing advanced payments, however, for the time being, the payment is done per order. You can find the 'Orders' section under your BrandsGateway's Account. Go back to BrandsGateway.Few readers

• What are the key features of your plugin?

  Key Features of the Plugin This plugin is designed to automate your workflow, simplify product management, and give you full control over how products appear in your store. Below is a complete overview of all included features. Automatic Inventory Import All BrandsGateway products are imported into your store automatically, including: Product images Titles and descriptions Variations SKUs Quantities Tags You don’t need to upload anything manually — the plugin handles it for you.Few readers

• Are out-of-stock products automatically adjusted to my site every time they became unavailable on BrandsGateway?

  Yes, our key feature with our Shopify, Wix, Shift4Shop, WooCommerce, and BigCommerce plugin is that it offers real-time inventory synchronization. Minimizing the risk of selling out-of-stock goods. Go back to BrandsGateway.Few readers

• How to start selling your products on my website?

  To start selling our products to your website, it is necessary to purchase a dropshipping subscription. We offer 3 different Subscription Packages. Once subscribed, you will receive our plugin/app along with instructions on how to install it. Feel free to reach out to our support team at support@brandsgateway.com with any questions. Go back to BrandsGateway.Few readers

• Do you offer help with running Google or Facebook Ads campaigns?

  No, we don’t participate in setting and running such campaigns. Go back to BrandsGateway.Few readers

• Can I have several stores with one active subscription?

  With one subscription you can connect only one store. However, we provide additional discounts for multiple stores. Go back to BrandsGateway.Few readers

• Do you have examples of your dropshippers websites?

  We can’t share this information for privacy reasons, however, you can read our Customer's Success Stories. Go back to BrandsGateway.Few readers

• Is there any contract for a subscription?

  No, there’s no contract to sign, however, starting your dropshipping business with us, intends to accepting our Terms & Conditions. Go back to BrandsGateway.Few readers

• How can I upgrade my subscription?

  You can upgrade your subscription directly from the BrandsGateway plugin/Shopify app by going to Billing and selecting the plan that best fits your budget. Go back to BrandsGateway.Few readers

• Setting up Profit Margin Rules

  Please find the Profit Margin Rules video tutorial, which provides a step-by-step guide on how to set up the desired profit margins for your products. This tutorial will walk you through the process of configuring the pricing rules, allowing you to automatically calculate the profits you aim to generate on each product based on your markup preferences. By following the instructions in the video, you can ensure that your pricing aligns with your business goals while maintaining competitive rFew readers

• Can I integrate multiple websites with one subscription?

  No, with one BrandsGateway subscription, you can integrate and manage only one website. Each subscription is tied to a single domain or platform integration, ensuring the proper synchronization of products, inventory, and orders for that specific website. For any further questions or assistance with managing your subscription, feel free to contact our customer support team at support@brandsgateway.com. We're here to help!Few readers

• How to Apply a Coupon Code in the BrandsGateway App

  To apply a coupon code to your subscription, please follow the steps below. You can refer to the images in this guide for visual support. Steps Go to BrandsGateway App → Settings → Billing Info Agree to the Terms and Conditions Click “Have a coupon”, enter the coupon code UNLIMITED60, and click Apply Select the Enterprise Annual Plan ⚠️ Important Before clicking Upgrade, please make sure that: The coupon code is applied, and The dFew readers

• How to Generate Your Reseller’s Certificate

  To generate a Reseller’s Certificate, you must have an active dropshipping subscription. Steps to Generate the Certificate Log in to your BrandsGateway Dashboard Navigate to Resources → Reseller’s Certificate Or access it directly here: https://app.brandsgateway.com/materials/?tab=reseller-certificate Review and make sure that your business details are correct, as these will appear on the certFew readers